MiQ is a real-time intelligence engine for modern commerce

MiQ is Malachyte’s continuously learning AI engine that understands customer intent, makes decisions in real time, and powers personalized experiences everywhere they matter.

MiQ is a real-time intelligence engine for modern commerce

MiQ is Malachyte’s continuously learning AI engine that understands customer intent, makes decisions in real time, and powers personalized experiences everywhere they matter.

MiQ is a real-time intelligence engine for modern commerce

MiQ is Malachyte’s continuously learning AI engine that understands customer intent, makes decisions in real time, and powers personalized experiences everywhere they matter.

MiQ is a real-time intelligence engine for modern commerce

MiQ is Malachyte’s continuously learning AI engine that understands customer intent, makes decisions in real time, and powers personalized experiences everywhere they matter.

Understand

Reach

Control

Understand every customer, instantly

MIQ is built to understand intent the moment a session begins — even when a customer is completely unknown. By continuously learning from every past behavior, MiQ can understand each interaction as it happens and adapt immediately.

Get Started

Cold Start Activation

MiQ generates intelligence for every visitor the moment they arrive. The first product view or search query activates real-time decision-making, turning unknown traffic into personalized experiences without requiring history, accounts, or sign-in.

Personalize for 100% of visitors (no history/sign-in required)

Eliminates generic, “one-size-fits-all” recommendations

Maximize every visit by engaging and converting new/anonymous traffic

Adapt in Real-Time

As customers interact, MiQ continuously updates its understanding. Every click, scroll, search, and add-to-cart refines decisions in real time, ensuring experiences stay aligned with intent as it evolves.

Keeps recommendations fresh and engagement high throughout the session aligned with intent.

Keeps recommendations fresh and engagement high throughout the session aligned with intent.

Keeps recommendations fresh and engagement high throughout the session aligned with intent.

Understanding improves within the same visit as they engage.

Understanding improves within the same visit as they engage.

Understanding improves within the same visit as they engage.

Significantly boost engagement, discovery and RPV while reducing churn.

Significantly boost engagement, discovery and RPV while reducing churn.

Significantly boost engagement, discovery and RPV while reducing churn.

Continuously Evolve Over-Time

MiQ doesn’t reset after a session. It continuously learns across all interactions, building long-term understanding that improves over time — across users, seasons, and inventory changes.

Persistent intelligence across sessions (long-term memory)

Improved lifetime value and retention

Network effects that compound performance over time